Unable to see TritonApps apps on Mac clients

On the Microsoft Remote Desktop app on Mac clients, you may see intermittently see an empty list of applications. Restarting the client several times may resolve the issue. ITS has determined that this is due to a bug in the Microsoft Remote Desktop client for Mac, and we expect this to be fixed in a future update of the application.

UPDATE: The issue appears to be resolved in Microsoft Remote Desktop Client version 10.3.1

TritonApps Updates!

TritonApps has been recently updated to give users ability to access TritonApps from any device such as Macintosh OSx, iOS and Android smart phone and tables as well as different browsers (Chrome, Firefox, Safari, Opera). Simply go to https://tritonapps.umsl.edu and click on the Help link in the upper right corner on the web page. Help page instructions are simple and do not require any complex setups. Try it out and let us know if you like it!

If you still need help please fill out the trouble ticket at https://request.umsystem.edu OR contact our TSC at 516-4073 or email helpdesk@umsl.edu. Thanks!

We offer suite of applications that do not require any special installations on your computer in order to access Office Suite 2013, Visio, EViews, Mathcad, MathLab, Minitab, Stata, IBM SPSS, Amos and Modeler and much more! Please use these applications only for academic purposes. Click on the image below to go TritonApps.

What to do if you are seeing troubles with TritonApps

First make sure you are using Internet Explorer on a PC. Currently other browsers (Firefox, Safari, Chrome, Opera, etc.) are not supported and will NOT work. If you attempt to log in and do not see any programs listed and only see this line “Personal K: drives are available from within these applications. Please remember to save your work often!” then this caused by your browser not being supported.

If you are having troubles saving files then review the steps in this document: Saving files on Tritonapps

If you are still having troubles with either connecting or using any of the applications available through TritonApps then please contact the Technology Support Center at 314.516.6034 or through email at helpdesk@umsl.edu

Microsoft Project and Microsoft Visio are now available through TritonApps

When you log into TritonApps (https://tritonapps.umsl.edu/) you will now find links to Microsoft Project and Microsoft Visio.

Microsoft Project allows you to create long-term project plans and then track milestones, manage budget, monitor resources, and analyze progress on a grand scale.  It’s great for semester-long assignments, group work, or business-related class work.

Microsoft Visio is the industry standard application for creating all kinds of charts and diagrams.  Flowcharts, organizational charts, circuitry and technical diagrams can now be made simply and professionally.

This software is available for use by anyone with an internet connection and an UMSL SSO.  TritonApps applications are conveniently tied into your K: drive so you can work from school or home without ever having to transfer files.

Give Microsoft Project a spin today and, as always, feel free to leave your feedback on the TritonApps blog at (blogs.umsl.edu/tritonapps/)

UMSL TritonApps Ready for Pilot Testing Over Summer

Information Technology Services is introducing a new service offering called TritonApps. What is TritonApps? TritonApps is a remote service technology that enables us to provide some of our applications and software that have, due to licensing constraints, only been available in IC Labs and Classrooms areas. Through TritonApps, we can now make some of the applications available to students and faculty anytime, anywhere. Over the past semester we have worked with some small groups of pilot testers who have used TritonApps in their classes to enable them to have access to software they needed and to assist ITS in working through some of the kinks that go along with any new technology. Over the summer months we expect to expand on our pilot testing and make the testing more of a public pilot testing environment in preparation to have a robust and reliable infrastructure ready for the fall semester. Applications available through the TritonApps remote delivery today are: AMOS, GARS, SPSS, MATHCAD, MATLAB, STATA, and the MICROSOFT OFFICE 2010 SUITE.  If you are interested in checking out the new remote applications, please use IE, and go to https://tritonapps.umsl.edu/ts/en-US/Default.aspx.  We’d like to hear your thoughts and your suggestions for additional software.