ShareA future filled with automated robots inspires both optimism and anxiety. According to a 2017 study by the Pew Research Center, the vast majority of Americans are worried about the consequences of widespread artificial intelligence. Up to 85 percent of survey respondents are in favor of limiting the use of workplace robots to only hazardous duties. Another 62 percent would be willing to pay extra to interact with a human customer service representative rather than a chatbot. This research is important for entrepreneurs striving to thrive in the fourth industrial revolution. So much of the focus surrounding the future of […]