Meet Your Nurse Liaison: Caroline Murphy, RN

About Caroline                                                   
Caroline is a registered nurse with a broad range of experience in healthcare. She has over ten years of healthcare                experience specializing in Medical Surgical areas and Home Health. Caroline is passionate about helping people live healthier lives and looks forward to helping University faculty and staff achieve their health goals.

How can a nurse liaison help me?
Caroline is available to meet with you to discuss lifestyle behaviors you want to improve – such as weight loss, a healthy diet or fitness. She can also assist with education and disease management support with conditions such as diabetes and high blood pressure. Caroline will help you create and work toward your personal health goals. Questions regarding medical claims should continue to be directed to member
services by calling the toll free number on the back of your health insurance card.

Will personal information that I share with my nurse liaison be protected?
Yes, all of your personal health information will be protected in accordance with HIPAA. None of your personal information will be shared with your employer. The role of the Nurse Liaison is to guide and empower faculty and staff to make improved decisions regarding healthcare.

What other services does my nurse liaison offer?
Your Nurse Liaison is available to assist faculty and staff in living healthier lives and improve health care
decision making by:
 Educating faculty and staff on various health topics and conditions in one-on-one coaching
sessions, and small group settings, on topics such as diabetes, heart disease, nutrition, and
 Offering blood pressure, weight and BMI screenings to individuals
 Helping faculty and staff find in-network physicians and establishing care with a Primary Care
 Assisting faculty and staff in preparing for an upcoming physician office visit
 Navigating UnitedHealthcare tools, programs and resources
 Referring employees to available clinical, disease and wellness programs available