Blackboard Collaborate Chat Panel And Java

Please be aware that there is a compatibility problem between Blackboard Collaborate and Java 8 update 40 in Windows. This version of Java adversely affects the font size and alignment of the text in the chat panel. The text is small and conversations stagger to the left, creating a horizontal scroll bar to accommodate the content.

Due to this problem, we have implemented a temporary fix. In the “Using MyGateway and the WWW Course: A Resource for Instructors,”  we  have added a link  on the left named “Blackboard Collaborate Launcher – Windows.” In this link you will find a .msi (Microsoft Windows Installer) file that you will need to download to your computer. You will only need to do this once.

You will be asked if you want to run the file, click “Run.” You should then be taken to “Welcome to the Blackboard Collaborate Launcher Setup Wizard.” Click “Next.”

Choose “Modify” in the choices on the “Modify, Repair or Remove installation” prompt, and this will take you to “Custom Setup.”


image008Follow the “Ready to Install” prompt and go through the “Completing the Blackboard Collaborate Launcher Set-up Wizard.”








image010 Once you have downloaded this file, you will henceforth open Bb Collaborate in the following manner:

  • Click into a Collab room in a course
  • Click “You may need Collaborate Launcher” (NOT the “Launch Room” link on the right)

Click “Next” on “Custom Setup.”









  • In the pop-up window click the button “I already have this, Launch”
  • You’ll receive a “join.collab” file (it might launch automatically from the browser or you can save and double click it)
  • The “.collab” file extension will cause the Launcher to run with the correct version of Java to fix the chat text

With these steps the text alignment and font size will be fixed inside the Chat panel.


Tom Roedel
Educational Technologist
Faculty Resource Center







June 2015 Workshops




June 2015 Workshops and Working Sessions

Register at for a workshop at http:/ / ing unless otherwise noted.


Workshop Date and Time
Using Cognos Student Reports Tuesday, June 9th 2:30 p.m. – 4:00 p.m.
Cascade (CMS)Contact to register Wednesday, June 10th 9:00 a.m. – 10:30 a.m.
Institutional Research Overview Thursday, June 18th 9:00 a.m. – 10:30 a.m.
Cascade working sessionNo registration necessary, JCP 65 Thursday, June 18th 2:00 p.m. – 4:00 p.m.

Importing Your MyGateway Calendar Events into Your Outlook and/or Google Calendar

Importing Your MyGateway Calendar Events into Your Outlook and/or Google Calendar
Mary Brown
Coordinator Technical Training IT Administrative Services

If you currently use the Blackboard Calendar tool (or are considering it) in MyGateway you may be interested in copying your course calendars into your Outlook and/or Google calendars.
Exporting your MyGateway calendar information is very easy to do by following these steps:

image014 First, locate the Course calendar tool in your MyGateway course control panel.










image018 You will see a list of your courses and at the bottom of that list you will see a link that will generate an external calendar link








image021 Copy the generated url





image023 Then, from within Outlook, select Calendars > Open Calendar > From the Internet.









image025 Next, paste the genrated url into the calendar subscription window.





Then, you will see the following options:

Once this is completed your MyGateway calendar will be added to your list of available calendars within Outlook.

image027To add your MyGateway calendar to your Google calendar, follow the same steps as above to generate your MyGateway URL, then open your Google calendar, select Other calendar, select Add by URL—complete process by pasting url in the URL window. NOTE: it can take up to 24 hours for items in your MyGateway calendar to synchronize with your Google Calendar.






Paul Wilmarth
Educational Technologist
Faculty Resource Center

Update on the MyGateway Upgrade

upgradeThe Learning Technologies group of ITS and Columbia hosting have been preparing for several months to upgrade MyGateway to the newest version of Blackboard. Since there was no upgrade last year, we are actually two versions behind which means a longer upgrade window is needed.  Unfortunately, our attempt between Spring and Summer semesters did not go well.  Early on, the vendor’s install script was having problems and the delays meant we were unable to continue and still finish by then end of our approved window.  Therefore, we are still on our current version with no changes to MyGateway.
Kelly Crone Willis
Manager Instructional Technology Academic IT Services