Category: Current

  • IT Chuckle – February

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    What do you get when you cross unwanted junk messages with a Dr. Seuss book? Green Eggs and Spam!

  • Thank you from ITS

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    The ITS Campus Relations and Communications (CRC) Team would like to thank those who attended our Spring ITS Meet and Greet on Feb. 5, 2025. It was great to see new and familiar faces. We enjoyed the laughs and conversations and appreciate your feedback. We invite you to keep the suggestions coming by emailing crc@umsl.edu.

  • Frequently Asked Questions

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    How do I reset my password? To reset your password, visit the Password Management Tools webpage. How do faculty and staff get an Adobe license? See this Adobe webpage for details. When working remotely, can I call and access my voicemails on my office phone? Yes! Follow these steps: – Call 314-516-6600 – Enter your…

  • Policy on “free” software

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    If you are considering using “free” software on your UMSL computer, please be aware of the following UM System BPM 12004 policy: All IT and Telecom purchases, irrespective of dollar value and including no-cost items, must be reviewed and approved based on the requirements established by BPM 12004 and must meet all other unique IT/Telecom-related…

  • IPRM

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    What’s an IPRM? IPRM stands for IT Portfolio and Relationship Manager (IPRM). What is the role of an IPRM? The IPRM works closely with the campus community and serves as a conduit for ideas and techniques that allow for the use of technology to support the mission of the University. The IPRM helps customers understand…

  • AI Acronyms

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    Considering that artificial intelligence (AI) is commonly referred to as its acronym, there are many acronyms related to this field. Here are a few acronyms and their definitions from this moxielearn site. 1. ML (Machine Learning) A subset of AI that focuses on algorithms that improve through experience and data. 2. DL (Deep Learning) A…

  • Updates to “Grandfathered” Employee Websites

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    Previously, the university allowed employees to create a website on the UMSL web server and use the umsl.edu URL. This policy was discontinued, but the existing employee sites were permitted to remain outside of Cascade, the university’s content management system. To ensure compliance with federal digital accessibility regulations, UMSL will soon implement updates to its…

  • New Ticketing System at Help Desk

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    TeamDynamix (TDX), a comprehensive ticketing system, will replace Cherwell, the University of Missouri’s current service management platform. TDX will go live on Feb. 24, 2025. When you submit a ticket to the Help Desk at help.umsl.edu, you will notice the main page will look different, but all of the Help Desk services will still be…

  • IT Insight Newsletter – February 2025

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    Contents New Ticketing System for Help Desk (help.umsl.edu) Launches Feb. 24, 2025 TeamDynamix (TDX), a comprehensive ticketing system, will replace Cherwell, the University of Missouri’s current service management platform. TDX will go live on Feb. 24, 2025. When you submit a ticket to the Help Desk at help.umsl.edu, you will notice the main page will…