Category: January 2025
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Printer Assessment
UMSL has engaged a vendor to perform a complimentary Managed Print Services Assessment. They will be on campus from Tuesday, Jan. 28 through Thursday, Jan. 30. During the assessment, the vendor’s team will visit all areas of the campus to gather crucial information about printers, scanners, and copiers utilized daily. The team will be identifiable…
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New Help Desk Ticketing System – TeamDynamix
A New Service Management Platform is coming in 2025. TeamDynamix (TDX), a comprehensive ticketing system, will replace Cherwell, the University of Missouri’s current service management platform, in early 2025 to better meet the expanding service management needs of the University of Missouri System. Divisions and departments who currently use Cherwell as a ticketing portal, incident…
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Rave Guardian Safety App
As we begin a new semester, please remember that the Rave Guardian Safety App is free for faculty, staff, and students to download. This app turns a smartphone into a personal safety device and is an easy way to reach Campus Police. Find out more information about the Rave Guardian Safety App.
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IT Insight Newsletter – January 2025
Welcome to the Spring Semester! Contents IT Insight Gets a New Look In August of 2024, ITS announced a new name for its newsletter, IT Insight. As part of our journey to continuous improvement in disseminating professional communications, we have designed a new look to keep our campus community engaged and updated with relevant, timely,…