Virtual or in-person? Locating student resources during the fall semester

by | Sep 21, 2020

Units offering student resources have moved virtual or enacted other measures to keep the UMSL community safe during the coronavirus pandemic.
Student resources

Units offering student resources at the University of Missouri–St. Louis have moved virtual or enacted other measures to keep students, staff and faculty safe during the fall 2020 semester. (Photo by August Jennewein)

This semester, units and departments across the University of Missouri–St. Louis welcomed students back to campus for a fall unlike any before.

Due to the ongoing COVID-19 pandemic, those providing student resources had to be innovative and flexible to keep students, staff and faculty safe while continuing to provide excellent service. That’s been accomplished with a mix of virtual and in-person offerings, and we at UMSL Daily were curious to know which services offered what. Take a look at the list below to discover what’s virtual and what’s not.

Missing your unit? Please email us at, and we’ll add you to the list.

For safety resources, see Start Safe. Stay Safe.


Academic and career resources

UMSL Library: Both.
In-person during normal business hours. Virtual reference services available as well.

Student Academic Support Services: Virtual only.
University Tutoring Center: Virtual during regular hours through its website.
Multicultural Student Services: Virtual during regular hours on the website.
Student Enrichment and Achievement: Virtual during regular hour through email or phone.

Academic advising: Virtual only.
Students should contact their individual colleges advising offices here.

Math Center: Virtual only.
Support available through Zoom during business hours.

Writing Center: Virtual only.
Appointments can be booked through the website. Tutors will provide feedback via email, or a live chat is available.

Career services: Virtual only.
Schedule online on the website. Virtual quick question chat from 11 a.m. to 1 p.m. daily.


Registration, billing and financial aid

Registrar: Virtual only.
Phone and Zoom appointments or take part in a Live chat. There’s also a drop-in Zoom lounge daily from 8 a.m. to 5 p.m.

Financial aid: Virtual only
Phone or Zoom appointments during regular hours.

Cashier’s office: Both.
In-person or phone support during office hours.


Campus life

Technology Support Center: Both.
Phone support during regular hours. In-person by appointment only.

Computing labs: In-person only.
TJ Research Commons, SSB 103, SSB 452 and Benton 232 are open for in-person use, and hours can be found here. 

Triton Store: In-person.
Open during regular hours.

Recreation and Wellness Center: Both.
The RWC is open for in-person workouts and also has virtual offerings.

Student Social Services: Virtual only.
Support by Zoom or phone or make an appointment with a campus social worker.

UMSL Triton Pantry: In-person
Schedule an in-person pick up.

Veterans Center: Virtual only.
Phone or email during normal hours.


Health and safety

Health Services: Both.
Make a virtual Zoom appointment at In-person appointments are available during business hours for lab work through the portal.

Counseling Services: Both.
Make an virtual Zoom appointment at Counseling also has one counselor present on campus for socially distanced drop-in crisis visits only. There are also three Zoom group and workshop offerings: Surviving 2020, Overcoming Anxiety and Feel Better Fast – Depression. For hours and descriptions, click here.

Disability Access Services: Virtual only.
Send an email to for an appointment for a Zoom meeting.

Title IX: Virtual only.
Available by email or phone during office hours.

UMSL Eye Care: In-person only.
Open by appointment only during regular hours.


For a full list of resources available to UMSL students, click here.

UMSL Daily

UMSL Daily