Tag Archives: social media principles

Social Media Principles: Tone (Updated)

The second during-the-conversation principle discussed in the UMSL Department of Communication’s course on the use of social media in public relations is tone. If we think of the content principle as what we say through social media, then the tone … Continue reading

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Social Media Principles: Integration (Updated)

The last before-the-conversation principle discussed in the UMSL Department of Communication’s course on the use of social media in public relations is integration, i.e., ensuring that social media actions work in concert with other communication tactics, organizational functions/experts, and media … Continue reading

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Social Media Principles: Content (Updated)

Another before-the-conversation principle discussed in the UMSL Department of Communication’s course on the use of social media in public relations involves efforts to develop the type of content that’s most likely to be discussed, shared, and thereby spread through social … Continue reading

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Social Media Principles: Objectives

The second of the before-the-conversation principles discussed in the UMSL Department of Communication’s course on the use of social media in public relations involves setting objectives. Li and Bernoff (2011) defined five major types of social media objectives: listening, talking, energizing, … Continue reading

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Social Media Principles: Listening (Updated)

The first of the before-the-conversation (or pre-engagement) principles discussed in the UMSL Department of Communication’s course on the use of social media in public relations involves listening. Several cases help illustrate the importance of this principle and the role that … Continue reading

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