Link Up with LinkedIn

Logo-2C-121px-RBy: Mary Hoffmann, Will Johnston, Kelly Kunkel, Annie Vallie, Justin Zeid
Background
LinkedIn was founded in 2002 by Reid Hoffman who had previous experience with Google, Ebay, and PayPal.   It was later officially launched in 2003 which makes it older than any other social platform such as Facebook, Twitter, and YouTube. Five years later LinkedIn was able to open its first international office in London. At the start of 2009, the member count had reached 55 million and Jeff Weiner, who would eventually become the CEO, joined LinkedIn. In 2011, LinkedIn had its first listing on the New York Stock Exchange for about $45 per share.   In March of 2015, LinkedIn had more than 364 million users in over 200 countries/territories. They have reported to have 65.6 million unique users in the U.S. alone per month. It is also offered in 24 different languages. The following are some key industries that have seen success by using LinkedIn: Technology, Retail, Financial Services and Education.
Opportunities
LinkedIn differs from other social media sites as it is for professional and business use as opposed to personal use. Whereas on Facebook, most of the people who you would have connections with are family and friends, your connections on LinkedIn are people who you have a business relationship with, such as coworkers and like-minded professionals. There are about 3 million organizations on LinkedIn, so it is almost too easy to be able to connect with others and share information. LinkedIn profiles are more likely to appear at the top of search engines.
Company Page
Another opportunity provided by LinkedIn is for businesses to create a Company Page, which provides a brand-based environment that showcases services or products. It also has recommendation capabilities where members can share their opinions in their own network and on the Company Page.
Nonprofits
When searching for investors, every single Fortune 500 company is represented on LinkedIn, so it is very easy to find those with expendable cash or those looking for new opportunities to donate. They also have added a new section called the Volunteer Marketplace where volunteer opportunities can be posted. Nonprofits can also use this tool to be connected to other volunteer websites like VolunteerMatch or Taproot Foundation.
Case Studies
LinkedIn offers many case studies on their website from various organizations detailing their LinkedIn campaign goals and how these goals were achieved. One example of this is Holiday Inn Express’ “Stay Smart” campaign. Holiday Inn Express used LinkedIn’s Sponsored Updates with videos to target members in sales and business consulting to achieve their ultimate goal of increasing brand awareness. They also set up a LinkedIn Showcase Page to “share content with followers and keep the brand top of mind with travelers.”
As a result, Holiday Inn Express was able to increase their followers from 7 to 1,622 in just 40 days. Along with click through rates and engagement at two times the LinkedIn benchmarks, Holiday Inn Express was able to achieve greater brand sentiment from members through this campaign.
Microsoft had the same initiative when promoting OneNote to educators. Sponsored Updates were targeted towards educators so it’s reaching a more relevant market. The case study brought more traffic and awareness than high-traffic press releases and product updates while outperforming other Microsoft promotions. Over the course of a month, their click-through-rate grew by an average of 46% with their top performing post at a whopping 84% while engagement rate increased by 54%.
Sponsored Updates are great for businesses because it is an easy way to target your posts to a relevant audience to get more immediate feedback and better results.
Comparison to Other Social Media Sites
LinkedIn was started with the idea of having an easy marketplace to network with like-minded professionals, so it will differ from what other popular social media sites have to offer for their users. It is more reputable when looking for donors, board members, volunteers, or looking to create partnership with other companies. In comparison to Facebook which is more of a platform, LinkedIn is an application. In term of revenue, LinkedIn makes more from “premium services” and Facebook makes more revenue from games and advertisements. Over 380 million users are members of LinkedIn and growing, with Twitter not far behind at 316 million and Facebook at a whopping 1 billion users. Another difference is that Facebook and Twitter can be considered “time killers” because users can look at what their friends are posting whether it is pictures or just status updates; however, LinkedIn has a greater utility because it can connect you with people to further your work.

Meet UMSL Digital’s Danni Eickenhorst

By: Ryan Orio, Raven Williams, William Scott, Kourtney McKinney
Danni Eickenhorst wears many hats. As the CEO of St Louis marketing agency Blank Page Consulting, she and her team of marketers manage marketing strategy for dozens of companies nationally. As a professor and member of the UMSL Digital team, she teaches students about social media marketing strategies and tools. Eickenhorst teaches students how to build their brand, increase their Twitter following, write engaging blog posts for UMSL Digital Mindshare, and utilize tools such as Hootsuite and Facebook ads. Recently, she reached 10,000 followers on Twitter; needless to say she knows a thing or two about building a personal brand!
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Currently, she is also providing students with hands-on experience by assigning them to work in teams to assist one of her clients, the Golden Cord Foundation with their social media and marketing strategy.  This passion for non-profits is seen not only in the classroom but also in her past and current work.

Passion for Non-profit

Through her role as business owner and President of Blank Page Consulting, she assists her client in achieving their business goals through successful social media marketing strategies. Eickenhorst has successfully translated her passion for non-profits into success in business. When she worked for The Salvation Army as their Public Information Officer, she used social media to help those affected by the tornado in Joplin to receive the resources they needed to recover.
Additionally, she utilized her marketing and social media skills in her work with the “I Love Ferguson” group to raise over $100,000 dollars for struggling businesses in the community. Currently, she is also an Advisory Board Member for the Social Media Club of St. Louis. Through the club, she was Chair for the first #STLSocialGood Conference, which provides non-profits with social and digital marketing training.

Accolades

Eickenhorst has been named a “Top 100 Twitter Influencer” for the St. Louis region according to the Evan Carmichael Influencer Index. One of her greatest honors was the Inaugural Leadership Award from Missouri Governor, Jay Nixon, in January 2014. Eickenhorst received the award for her contributions to the social media strategy for 100 Missouri Miles, which is an online movement to get Missouri residents to explore all the great outdoor attractions their state has to offer. The campaign accumulated over 1,000,000 miles utilizing #100MoMiles and the online platform.
Learn more about Danni on her social channels:
Twitter: @stldanni & @BlankPageSTL
LinkedIn: https://www.linkedin.com/in/stldanni
Blank Page Consulting: https://www.blankpagestl.com
Online marketing education: http://www.UniversalMarketingTheory.com

St. Louis Social Media Innovator Series: Nestle Purina

By: Connor Agniel, Hayley Alexander, Jake Bryant, Nikolas Presat, Lexi Tocco
945130_10151491842253857_354667803_nNestle Purina Petcare is a St. Louis-based subsidiary of Nestle. In order to well-define Purina’s strategy and communication goals, we have to first understand Purina’s core target. According to several researches on the web, this audience is composed of men and women between 25 and 54 years old. Most men and women of those ages are using social media. Purina is present on social networks and try to meet their customers’ expectations. Purina is present on Facebook, Twitter, LinkedIn, Google+, Instagram, and Pinterest.
Here are some indications about its online presence:

  Facebook Twitter Google+ Pinterest Instagram LinkedIn
Subscribers 460K + 40K + 1.2K 8K 22K + 80K
Type of content Pictures
Videos
Pictures
Videos
Pictures
Videos
Pictures Pictures Company information
Pictures
Frequency Daily Daily 2-3 / week N/A 2-3 / week Daily
Engagement rate* 1.12% 0.02% 0.27% 0.42% 2.27% 0.07%

* based on the 5 last posts
Purina shares pictures of dogs or cats with advice and tips for consumers. Users can identify themselves with these pictures and are able to share their experience with the community. It’s an excellent example of inbound marketing. Thanks to this content, Purina is attracting people to its website in order to increase the visibility of its products. We can also notice that when Purina is sharing something on Facebook, you can find the same information on the other social networks. They are all interconnected. We also notice that Purina is extending its strategy by creating specialized pages. For example, on Facebook you can find a lot of different pages for many of Purina’s products, and the same on Twitter, rather than just a single, centralized page for the company. These specialized pages are aimed to specific consumers with particular needs. There are excellent tools to increase engagement and advocacy from consumers. Thanks to these pages, Purina is getting closer to its consumers and better answer their needs.
In 2013, Purina developed the “Feed” with Deep Focus, a New York-based digital marketing agency. The Feed’s employees — which number about a half dozen — reply to Twitter posts people make about their pets. Huddled in a room with more than a dozen computer monitors, a Feed staffer responds to a person’s tweet about their dog or cat with a personalized message using the Twitter handle @Purina, which has more than 18,000 followers. Since The Feed launched, @Purina has sent more than 20,000 messages on Twitter to pet owners, and many of those messages are then shared again on other sites, including Facebook, Tumblr and YouTube.
Each month, Twitter estimates there are about 1.7 million tweets related to pets. Through its software that identifies relevant tweets, The Feed’s team members read 5,000 tweets a day and respond to about 1,000 a week. Most companies have a response rate on social media of less than 10 percent for their brands, but Purina’s response rate using The Feed is more than 80 percent.
Thanks to these actions, Purina is getting closer to its community. Purina has well identified customer’s needs and expectations as well as adapted its strategy in order to offer quality and relevant content on social networks. They create a discussion with consumers and try to involve them in order to increase their engagement. Moreover, Purina chooses to personalize its messages. Thanks to the different pages, interaction on social networks, as well as special advices and tips users are feeling connected with the brand. It’s an excellent strategy for Purina in order to increase advocacy, generate quality leads, and traffic to its website.
Sources and Learn More:
Wikipedia, Updated April 19, 2015, Nestle Purina Petcare
https://en.wikipedia.org/wiki/Nestlé_Purina_PetCare
Jessica Taylor, May 16, 2010, Get in-depth with the Top 10 global petfood players http://www.petfoodindustry.com/articles/673-get-in-depth-with-the-top-10-global-petfood-players

Nestle Purina Petcare, December 2012, Our company
https://www.nestlepurinacareers.com/why-purina/our-company/
KDSdesign, November 17, 2011, Nestle Purina Campaign, Slideshare
http://fr.slideshare.net/KDSdesign?utm_campaign=profiletracking&utm_medium=sssite&utm_source=ssslideview
Lisa Brown, May 8, 2011, St. Louis Post Dispatch, Purina Finalists vie at cat callbacks
http://www.stltoday.com/business/local/purina-finalists-vie-at-cat-callbacks/article_f4d9eff8-95d1-51dd-a5f7-e1112a00fa96.html
Lisa Brown, December 15, 2013, St. Louis Post Dispatch, Purina leads pack with personalized social media
http://www.stltoday.com/business/local/purina-leads-pack-with-personalized-social-media/article_1da448e3-72d5-5052-bd13-cf3fca42b42d.html

Digital Marketing for Non-Profits: An Interview with Emily McNew

emily mcnew

By Kathryn Todd
emily mcnewWith the 2015 State of Digital Media Marketing Conference taking place at UMSL Campus next week, we began to think about all the amazing marketing talent residing in our hometown of St. Louis. One St. Louis marketer who is blazing the way for how non-profits leverage digital and social media is Emily McNew. Emily is currently the Digital Marketing Manager at United Way of Greater St. Louis, where she is responsible for implementing the overall vision for United Way’s digital experience; including website and mobile, social media, email marketing and other digital and online marketing. In addition to her work at United Way, Emily is also the Marketing Communications Manager at STL Up Late, St. Louis’ only live late night talk show featuring the most talented and engaging guests that St. Louis has to offer. Recently we had the chance to catch up with Emily to discuss digital marketing, St. Louis, and more! Check out the full interview below: Continue reading “Digital Marketing for Non-Profits: An Interview with Emily McNew”

Special Olympics Missouri Winning Gold in Social Media

special olypmics missouri2

By: Kathryn Todd
Amber Young, Program Outreach Coordinator at Special Olympics Missouri, has many duties including contributing to the Special Olympics of Missouri’s social media. Amber received her Bachelors of Science in General Education from University of Missouri with emphasis in special education, psychology, and behavioral science. While she originally wanted to become a special education teacher, Young found her passion in non-profit work. Continue reading “Special Olympics Missouri Winning Gold in Social Media”